Safes Auto Expands Somerset Operations, Includes a New Call Recording Center

Call Recording Featured Article

Safes Auto Expands Somerset Operations, Includes a New Call Recording Center

June 08, 2011

Safe Auto said that it has expanded its operations in Somerset, KY, to include a large, modern call center. The company is a property and casualty insurance company based in Columbus, OH. It provides the state required minimum car insurance coverage to drivers in 16 states The motto of this direct-to-consumer auto insurance company is “keep you legal for less” -- helping motorists obtain high quality yet inexpensive coverage.

Company officials said that 20,320 square foot building demonstrates their commitment to the people of Kentucky. The new call center is a triumph of collaboration between state government and private enterprise, said Jon Diamond, president at Safe Auto.

Diamond said that the government of Kentucky worked closely with the company, every step of the way, to ensure the process was smooth, and that we always got the best Kentucky had to offer, from construction personnel to employees.”

In July 2008, Safe Auto opened a call center with 48 employees in space leased from the Southeastern Kentucky Economic Development Corp. Company officials said that the center was such a success that ground for a new 20,320 square foot facility began in the same office park in November 2010, with a design by Marty Friedman of MSE in Lexington, KY.

The new facility replaces the leased space. Company officials said that it includes amenities such as a training room, a cafeteria, an advanced data backup center, and room for 250 call center associates.

Moreover, the facility opens with 83 employees, hired via Shirlene Taylor of the Workforce Investment Act office. The facility is expected to hold human resources, sales, IT, and customer service.

This expansion of Somerset operations by Safe Auto creates additional jobs and investment in the Commonwealth, said Governor Steve Beshear, adding that the success and growth of the existing industries is vital to the economic health and recovery.

“The opening of Safe Auto’s new call center is reflective of our ability to partner with our existing industries to grow Kentucky’s economy from within,” Beshear said.

Anshu Shrivastava is a contributing editor for TMCnet. To read more of Anshu’s articles, please visit her columnist page.

Edited by Juliana Kenny

Article comments powered by Disqus