VoIP Call Recording Provider Offers Customization Capabilities for Vendor's SIP-based Phones

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VoIP Call Recording Provider Offers Customization Capabilities for Vendor's SIP-based Phones

January 27, 2010

After a successful week exhibiting at the ITEXPO East in Miami and announcing the SIP Express, a recording device that can be licensed for up to 15 end points, SIP-based VoIP call recording provider SIP Print had made new headlines this week, flooding the wires with another venture.

The company’s separate organization, SIP Print Labs, has created a program that will offer custom call recording products and services for those companies in the Co-Lo VoIP provider and hosted markets.

“Customers, vendors, and channel partners will benefit knowing that the hosted VoIP phone systems certified by SIP Print Labs and integrated with customized SIP Print Systems will exceed their expectations in delivering highly reliable, high performance SIP call recording,” said Jonathan Fuld, chief technology officer of SIP Print.

Stemmed from the increasing need for value add customization – especially in these two sectors – the program will offer financial, legal, healthcare and emergency services, which will compliment the customized call recording. 

While supplied by SIP Print’s separate division, the multi-faceted effort by both departments have brought forth their best efforts to reach those IP-PBX hosted and Co-Lo vendors, customers and channel partners to customize their SIP-based phone systems with the new recording offer.

“This collaborative initiative will provide for a call recording ecosystem upon which industry participants can rely for verified working solutions,” company officials said, adding that the program enables vendors to differentiate their nitch in their industry space, bringing strong value and peace-of-mind to end-users with mission critical call recording applications. 

And to top it all off – the system is affordable. 

I know, I know, everyone says that, but in regards to SIP Print’s offer, which supports SIP at the communications system level, users won’t have to add additional systems to compliment since its all dynamic, thereby limiting extra costs. 

Kelly McGuire is a TMCnet Web editor, covering CRM and workforce technologies, and anchor of its daily TMC Newsroom video broadcast. Kelly also writes about eco-friendly "green" technologies and smart grids, compiling TMCnet's weekly e-Newsletters on those topics, as well as the cable industry. To read more of Kelly's articles, please visit her columnist page.

Edited by Kelly McGuire

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